You will need to provide the following documents:

• Completed application form
• Passport
• Additional ID document (e.g., national ID card or residency permit)
• Driving licence (if applicable)
• Last three months’ payslips
• Bank statements from the past three months
• Student confirmation letter (if applicable)
• Employment reference (if applicable)

We will obtain written references by contacting your employer, current or previous landlord, and someone for a character reference. A credit check will also be performed using an independent referencing company. If a guarantor is required, they will undergo the same referencing process.

Self-employed applicants need to provide a written reference from their bank and accountant, as well as accounts typically covering the past three years.

Students without a consistent and sufficient income will need a parent, relative, or close friend to act as a guarantor for the rent and other tenant obligations.

At the start of every tenancy, a deposit (usually equal to one month’s rent) is collected to cover any potential breakages or damages. The deposit is held in an insured or custodial scheme, and you will receive a statutory certificate within 14 days of the tenancy start date, indicating which approved scheme protects your deposit.

If a dispute arises, both parties have 10 days to resolve it. If unresolved, they can use the Alternative Dispute Resolution (ADR) process provided by the deposit scheme, which is binding and free of charge.

Rent is paid in advance and by standing order unless otherwise agreed by the landlord/agent.

In addition to rent, permitted payments include:

• Holding deposits (a maximum of one week’s rent)
• Deposits (up to five weeks’ rent for annual rent below £50,000, or six weeks’ rent for annual rent of £50,000 and above)
• Payments for early termination of a tenancy
• Utilities and services (e.g., electricity, gas, water, sewerage, communication services, TV licence)
• Council tax
• Interest on late rent payments (up to 3% above the Bank of England’s annual percentage rate)
• Administration fees for company lets and tenant changes
• Costs for lost keys or fobs
• Contractual damages due to tenant default

Yes, it is important to have insurance coverage for any potential damages. The landlord’s insurance does not cover the tenant’s belongings or accidental damage caused by the tenant. Lack of insurance could result in the loss of your deposit to cover repair costs.

At the start of the tenancy, you should arrange for gas, electricity, water, telephone, and council tax accounts to be transferred into your name. Our representatives can provide further instructions on how to do this.

If you lose your keys or do not return the full set of keys or fobs at the end of your tenancy, you will be charged the full cost of replacing them, plus an administration fee not exceeding £20 (including VAT).

Yes, but you will be required to pay an administration fee of £50 (including VAT) per dwelling for adding or changing a tenant within a lettings property.

For any further questions or assistance, please contact our office. We are here to help you through the renting process.

Tenant App

• Report a maintenance issue online
• See your rent statements
• Invoices
• Etc etc